Latest Communications & updates: We take Omicron very seriously!
*1/16/22: To help minimize possible Omicron transmission, we request that anyone who needs a refills on meds or RX food calls for their pet, calls in advance / leave a message on answering machine prior to coming in. We will call back to let you know when your refill is ready for pick up and to schedule a mutually agreeable appointment for such a pick up. It will also help minimize your waiting time.
11/30/21: No changes since 6/11/21 despite the new Omicron Variant. We will keep you updated if any changes
6/11/21: While we will progressively relax the restrictions during the COVID 19 reopening phase. In the event of a relapse of the pandemic or upon request of public health authorities we will be immediately re-implemented our strictest COVID guidelines protocol.
6/21/21: Relaxed COVID protocol:
Note: All our staff is vaccinated against COVID. Starting today, clients are allowed to enter the animal hospital with pets ( call for further instructions if needed). Our 6 feet away from the receptionist desk is still implemented and our vaccinated staff will still wear mask when in contact with all clients. We request that clients give us the same courtesy with the masking protocol even if they are vaccinated against COVID.
Owners that have been fully vaccinated against COVID need to show their COVID vaccination card if they would like to enter/ sit in the hospital reception area.
Owners that are not fully vaccinated against COVID, or cannot show proof of vaccination with CDC card or QR code (CVS), will be requested to stay curbside area / drop off pet.
Owners ( vaccinated or not against COVID) who feel uncomfortable to stay in the reception area can still wait outside or "drop off" their pets for evaluation.
Related to: Coronavirus (COVID-19) outbreak and hospital plan ( please read to help us be in tune):
We will keep you updated on any changes related to any interruptions about veterinary care on this webpage.
Always call first! As per guidance we are limiting staffing to the strict minimum to continue business operation. In some days only the veterinarian will be in only for a few hours. Additional sanitization to our already strict operating procedures will sometimes cause us to close the animal hospital certain afternoons. This affect the hours we are opening.
During the outbreak we will be working by appointments "one at the time" only. Urgent care appointment will still be seen on a limited basis. Please call first.
We have a specific protocol to insure that clients are protected and that we are protected too. Other than the hospital staff, only the pets are allowed in the hospital examination rooms at this time. We are requesting that client wait outside if not vaccinated for COVID 19. If you are vaccinated you can wait in the waiting room. Once the pet health issue is addressed, the veterinarian will discuss with you what should be done and to answer any questions. This will be done via phone if you are not vaccinated or if required by changes in public health recommendations.
As always, rooms are disinfected between patients with a healthcare grade disinfectant. The place is small making it easy to clean or sanitize. We are taking additional steps and follow the guidance related to the outbreak in order to continue to provide a safe and clean environment for all of us (owners, pets and staff)
For prescription food pick up, you can call first and stay in your car in front of the hospital. Call us, we may be able to hand deliver it to your car. If you are sick let us know before so we can take adequate extra precautions.
We have a no handshake policy.
Please, constantly check the open hours on this webpage.
THANK YOU for working with us to take care of your pets in the safest way.
Regarding DBA Fishtown Animal Hospital, please note that SAVUPET, LLC has conducted business (such as house calls) under the name Fishtown Animal Hospital since 2009 date of which we have been registered as Fishtown Animal Hospital by the Pennsylvania department of corporation. We were the first to create such entity name within Pennsylvania. Another business in the city is now also using this DBA since 2014 without our authorization. Always confirm that the name of the company doing business as Fishtown Animal Hospital is SAVUPET,LLC in order to be assured that you are dealing with us.
FAIRMOUNT ANIMAL HOSPITAL
SMALL SIZE PRACTICE= EASIER SANITIZATION !
This page has the most updated information regarding our Fairmount neighborhood Animal Hospital
If your pet is fed Purina or Proplan you can get home delivery direct from manufacturer ( product freshly made) through our special access located at:
TEMPORARY CHANGES IN HOURS:
Please check often, we try to give ample notice
PLEASE ALWAYS CALL IN ADVANCE BEFORE COMING TO THE HOSPITAL FOR MEDS / RX FOOD REFILLS
( COVID CONTROL AND PREVENTION)
Thursday 1/27/22 Open 12PM-6PM
Tuesday 2/1/22 Open 11AMto 1PM
Closed after 1pm until 2/3/22
Wednesday 2/2/22 Closed all day
calls will be returned 2/3/22 in afternoon
Thursday 2/3/22 Open 3-6PM only
No walk-in this week (too busy)
If you feel that your pet is undergoing a life threatening emergency when our veterinary hospital is closed or we are unable to fit your pet in the schedule, we recommend that you contact the University of Pennsylvania's Veterinary Emergency Trauma Center (Phone: 215-746-8911)
COVID TEMPORARY SCHEDULE CHANGES:
Since April 1st 2020 we open at 10AM until 7PM but we are closed between 1PM and 3:30 PM (unless stated otherwise above) We will return messages at 3:30PM when reopening for the afternoon unless it is stated otherwise on this page.
This schedule will last for the duration of covid-19 outbreak
For safety to all of us, no professional grooming will be done during the entire COVID pandemic and until further notice.
Computerized Medical records
If your pet is fed Science diet or Hill's you can get home delivery direct from the manufacturer ( product freshly made) through our special access located at:
Sundays, after hours (nights) and holidays emergencies are handled by our colleagues
of the Univ. of Penn vet school's emergency and trauma center.
1st Line ( main line)
2315 Fairmount Avenue
Philadelphia, PA 19130
Regarding "urgent care appointments":
"Urgent care" is defined as a sickness for which you would like to have your pet seen as soon as possible. Many times we can accommodate our regular clients for urgent care as soon as possible, walk-ins may have a wait. In the event we are unable to do so you may be referred to the university of Pennsylvania Emergency and Trauma center that is located not too far from us (see below).
For your information, pet care records and emergency care records are transmitted daily between the University of Pennsylvania and the Fairmount Animal Hospital. There is an excellent communication between veterinarians from both hospitals.
Regarding "emergency appointments/ urgent care " and other emergency services(*):
Most of the time, a veterinarian is within the boundary of the hospital during the hours that the veterinary hospital is open except Wednesdays (technicians only) Walk-in accepted but may have a wait during veterinarians' appointments hours.
If you feel that your pet is undergoing an emergency, we ask that you call ahead to discuss the problem if possible. We are not a specialized emergency practice, but can provide urgent care treatment . For further information on our urgent care service availability, please first contact us directly.
If you feel that your pet is undergoing a life threatening emergency when our veterinary hospital is closed, we recommend that you contact the University of Pennsylvania's Veterinary Emergency Trauma Center (Phone: 215-746-8911) as they are one of the leading life threatening emergency / trauma center & services in this region. They are located at 39th & Spruce Streets in Philadelphia (+/- 15-20 blocks from the Fairmount Animal Hospital ). Do not wait all night long.
* Our veterinarians see exotic animals by appointment only. Please note that all exotic animals’ emergencies and severe life threatening emergencies will be referred to the university of Pennsylvania.
During covid-19 outbreak:
Monday & Tuesday
10:00 AM to 1:00PM
3:30 PM to 7:00PM
(Closed between 1:00PM and 3:30PM)
5:00 PM to 6:00PM
Wednesdays are vetnurses/ tech services only
Thursday & Friday
10:00 AM to 1:00PM
3:30 PM to 7:00PM
(Closed between 1:00PM and 3:30PM)
Saturday: 10:00 AM to 2PM
(phone messages left are picked up the next day)
The site content, the trademarks, logos, D.B.A. are SAVUPET,LLC properties. SAVUPET (name, logo, sign mark, and brand) is USPTO or PA registered trademark, Fairmount Animal Hospital (trademarked in PA), FAIRMOUNT VETS ( trademarked in PA) , Fairmount Pet Store, are registered DBA in PA. Multicare Veterinary Medicine is a FBN in PA. All right reserved by SAVUPET, LLC ref: US Public Laws 87-668, 89-142, 90-141, 90-416, 91-147, 91-555, 92-170, 92-566 and 93-573, and section 304(b) of the 1976 Copyright Act 17 U.S.C. 107 and.977 F.2d 1510
FAIRMOUNT ANIMAL HOSPITAL ( SAVUPET LLC) * 2315 FAIRMOUNT AVENUE * PHILADELPHIA PA * 19130 *