​TRANSPARENCIES AND CLARIFICATIONS

​Urgent care appointments available during open hours only

URGENT CARE vs EMERGENCIES:

Regarding "urgent care appointments":


Most of the time, a veterinarian is within the boundary of the hospital during the hours that the veterinary hospital is open except Wednesdays (technicians only).


"Urgent care" is defined as a sickness for which you would like to have your pet seen as soon as possible. In many cases such urgent care are not life threatening emergencies. Contact a veterinary hospital in case you are unsure if it is an emergency or urgent care. Many times we can accommodate our regular clients for urgent care as soon as possible, walk-ins may have a wait . Life threatening emergencies cases are triaged from urgent care and are referred to emergencies and trauma centers ( higher level of care for such emergencies than Urgent Care Centers like Fairmount Animal Hospital can provide). In the event we are unable see your pet for an urgent care, you may be referred to the university of Pennsylvania Emergency and Trauma center that is located not too far from us (see below). 


If you feel that your pet is undergoing an emergency, we ask that you call ahead to discuss the problem if possible. We are not a specialized emergency practice, but can provide urgent care treatment.  For further information on our urgent care service availability, please first contact us directly.


If you feel that your pet is undergoing a life threatening emergency when our veterinary hospital is closed, we recommend that you contact the University of Pennsylvania's Veterinary Emergency Trauma Center  (Phone: 215-746-8911)  as they are one of the leading life threatening emergency / trauma center & services in this region. They are located at 39th & Spruce Streets in Philadelphia (+/- 15-20 blocks from the Fairmount Animal Hospital ). Do not wait all night long!.


For your information, pet care records and emergency care records are transmitted daily between the University of Pennsylvania and the Fairmount Animal Hospital. There is an excellent communication between veterinarians from both hospitals.  


* Our veterinarians see exotic animals by appointment only. During COVID these appointments are limited.  Please note that all exotic animals’ emergencies and severe life threatening emergencies will be referred to the university of Pennsylvania.​ 

Clarifications and answers to commonly asked questions:

Transparencies:


The fact that SAVUPET, LLC authorizes Linked Web Sites is not an endorsement, authorization, express or implied sponsorship, or affiliation with respect to Linked Web Sites, its owners, sponsors, or providers.  Any questions regarding pet insurances should be directed to the insurance company itself.

Regarding complimentary offers for new pets or new clients: Some restrictions apply. We try to be as specific and descriptive as we can to avoid misunderstanding of "specials". Before you come in call us to see if your pet qualifies and for clarifications on any special discount or rebate fees. New client complimentary offer fee applies to pets that have no major clinical signs of diseases (ie. does not apply to emergency care and critically sick animals). Fees apply for additional services. Limited time is implying an expiration date of 10 days from the last date the offer is posted. This offer depends on appointment availability with us within this 10 days period.

Although we do our utmost to ensure that the content of this website is correct, we cannot accept any responsibility for the content of external links and/or videos or third party photos.. Responsibility for external links and videos lies solely with those who publish them. Photographs are not an advertising of current services. Photographs may included past photos that were taken years ago and or third party's and may or may not be an indication of the services we can provide at the present Covid and Post Covid time. Although we try to be as detailed as possible in this website, always contact us prior to scheduling an appointment for any services/ rebates/ discounts that are mentioned through this website as all requirements may not have been listed.  Very affordable! very quality care at cheap affordable cost.  Ask about our discounts / low cost veterinary services. Prices listed or quoted over the phone or advertised are cash only pricing.

* Discounts or rebates applies to new clients with healthy pets. If you are new to this area check for additional rebate offers in your mailbox. Rebate do not apply to life threatening emergencies. Multiple deals or discounts cannot be combined, Only one coupon or hospital discount applies at the time. For discount to apply you need to mention coupon code at time of visit.

Waste is defined as animal and medical waste ( vomiting diarrhea hair loss and medical supplies) your animal produces. A minimal medical waste fee may be added to any bills depending on the quantity of waste we have to handle for your pet during urgent care or regular appointment ( sometimes waste can be quite large). Waste also includes some of medical supplies used for your pets during the appointment. This fee also covers various regulatory agencies fees that animal hospitals have to pay in order to handle you pet.

Special puppy and kitten package assumes your pet is healthy and requires a cash payment to reduce our credit card fee. It does not include other vaccinations or any treatment or other test that you may elect or wish to do. A free estimate can be given at anytime at your request. Applies to new pets only. Call us to make sure that your pet qualifies. Other restrictions may apply. To get the bonus on rechecks, the pet must come back within 1 month of the first visit. For kitten and puppy < 12 weeks packages, a written proof of age is needed specially for puppies and kitten that are less than 12 weeks old. If you schedule a first appointment package deal and you miss this appointment you will no longer qualify for such great deal.

Recheck exams deals of sick pets does not apply to a vaccines visit done after a pet has been sick within 1 month

Owners are required to obtain a paper receipt during transactions and at time of services, they are the primary record for pet insurance documentation filing.
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We are generally closed on all major holidays.

(215) 684-1439

 1st Line ( main line)

Contact Information

​​

Our Urgent Care and Hospital Hours.​​

(For urgent care, always call first before coming to the hospital)

no walk in 


​Hospital Appointments Hours:


Monday 

12:00 PM to 5:30PM


Tuesday         

10:30 AM to 6:45PM

​   

Wednesday  Closed  

Answering service available

Leave a message


Thursday & Friday

10:30 AM to 6:45PM​


Saturday: 10:30 AM to 3PM    


Sunday:        Closed 

(phone messages left are picked up the next day)


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(215) 684-1440

 2nd Line

(215) 235-PETS(7387)

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Location:


2315 Fairmount Avenue


Philadelphia, PA 19130










































Sundays, after hours (nights), other days we are closed and holidays emergencies are handled by our colleagues 

of the Univ. of Penn vet school's emergency and trauma center.

​​FAIRMOUNT VETS


If your pet is fed Science diet or Hill's you can get home delivery direct from the manufacturer ( product freshly made) through our special access located at:


Fairmount Animal Hospital 
1979-2023


  • Experienced vets in multicare and shelter pets medicine
  • Friendlier vet techs and receptionists
  • Happy, not surly, receptionists
  • Competitive pricing! see disclaimer
  • Pay cash and get a discount!

Computerized Medical records



If your pet is fed Purina or Proplan you can get home delivery direct from manufacturer ( product freshly made) through our special access located at:


​Comparative Medicine

Regarding DBA Fishtown Animal Hospital, please note that SAVUPET, LLC has conducted business (such as house calls) under the name Fishtown Animal Hospital since 2009 date of which we have been registered as Fishtown Animal Hospital by the Pennsylvania department of corporation. We were the first to create such entity name within Pennsylvania.  Another business in the city is now also using this DBA since 2014 without our authorization.  Always confirm that the name of the company doing business as Fishtown Animal Hospital is SAVUPET,LLC in order to be assured that you are dealing with us.

​

To help minimize waiting time, we request that anyone needing a refill on medication or RX food calls for their pet, calls in advance / leaves a message on answering machine prior to coming in. We will call back to let you know when your refill is ready for RX pick up and to schedule a mutually agreeable appointment for such a pickup. 


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We will keep you updated on any changes related to any interruptions about veterinary care on this webpage. 

Always call first!  Despite the end of COVID we will still be implementing the same high level of sanitization to our already strict operating procedures This may affect the hours we are opening for appointments. 

Urgent care appointments available but call before coming in to make sure not too many people are waiting.

As always, rooms are disinfected between patients with a healthcare grade disinfectant.  The place is small making it easy to clean or sanitize.  We are maintaining the same level of sanitization as during the outbreak as this as work well for our hospital. This allows us to continue to provide a safe and clean environment for all of us (owners, pets and staff)
 
We still have a no handshake policy. 

Please, constantly check the open hours and services that are available on particular days on this webpage for any last-minute changes.

THANK YOU for working with us to take care of your pets in the safest way.

​​​​​​​​​​​​​​​​​​TEMPORARY CHANGES IN VISIT HOURS:

Please check often, we try to give ample notice



​​​​​CLOSED ON WEDNESDAYS


CLOSED 9/28 and 9/29

for the 2023 PENNVET annual veterinary conference

that our veterinarians are attending


Hours will resume on Saturday 9/30/23


​​​​

PLEASE ALWAYS CALL IN ADVANCE BEFORE COMING TO THE HOSPITAL FOR MEDS / RX FOOD REFILLS

(COVID CONTROL AND PREVENTION STILL IN PLACE)

                     

​​If you feel that your pet is undergoing a life-threatening emergency when our veterinary hospital is closed or we are unable to fit your pet in the schedule, we recommend that you contact the University of Pennsylvania's Veterinary Emergency Trauma Center (Phone: 215-746-8911) ​​​​​

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URGENT CARE APPOINTMENTS

CALL FIRST!

FAIRMOUNT ANIMAL HOSPITAL
 

​​SMALL SIZE PRACTICE= EASIER SANITIZATION !


​This page has the most updated information regarding our Fairmount neighborhood's Animal Hospital


  • In-house veterinary pharmacy
  • Fairmount Animal Hospital's facilities design increase pet care efficiency and reduces stress specially in cats.
  • Digital radiographic equipments on site
  • Ultrasonography capabilities 


























Fairmount Animal Hospital art museum vet